GENI

Power your programs with Robust yet Flexible Loyalty-Tech platform

GENi - Power your programs with Robust yet Flexible technology platform

Main Modules

Program & Services

  • Manage multi-country program with multi-language website.
  • Allows to control the duration of the program & services.
  • Helps in configuring various earning/burning services with limited/unlimited/Fixed/Multiplier of points.

Members Management

  • Helps in creating member categories basis the nature of the business (B2B or B2C).
  • Manage hierarchy of members.
  • Provides option to create country specific member profiling structure.
  • Configure Online/Offline data capturing interfaces.
  • Configure various integration points APIs or FTP.
  • Create required workflow to handle data.

Transaction Management

  • Helps in creating /configuring point transaction profiling structure for members.
  • Configure Online/Offline data capturing interfaces.
  • Configure various integration points APIs or FTP.
  • Create required workflow to handle data.

Catalog Management

  • Create country & audience specific catalog.
  • Onboard catalog partners
  • Configure Online/Offline data capturing interfaces.
  • Configure various integration points APIs or FTP.

Redemption Management

  • Manage country specific redemption order.
  • Configure interfaces to capture Online/Offline data.
  • Helps in configuring integration points like APIs or FTP to send/receive data.
  • Handle the orders with configurable workflows.

Communication

  • Manage various communication templates based on business need.
  • Configure service provider to send communications.
  • Manage communication queue.

User Management

  • Manage operational users to handle back-end operations
  • Restrict the operational users with module access and the action they are allowed for
  • Bind users with a specific program country.

Dynamic Rules Engine

  • Easy to use interface to build the program logic.
  • Helps in configuring rules for Allocation of Promotional points.
  • Setup Expiry of Points & Membership upgrade/downgrade/expiry
  • Configure & trigger the event based communication
  • Apply instantly or schedule rules for specific purpose as per business need.

Content Management System

  • Create multi-lingual website
  • Create unlimited pages
  • Create language specific navigation.
  • Manage the member website content